Quragé Privacy Policy

Updated as of November 2018

I. Introduction

The following sets forth the privacy policy (“Application Privacy Policy”) for Bit Factory Co., Ltd. (“Company”, “We”, “Our” or “Us”) that applies when the Company acts as a data controller with respect to the Personal Data (as defined below in Section II) of users (the “Users” or “You”) retrieved from our mobile application called Quragé (the “APP”) and its related services (collectively, the “Services”).
Specifically, with regard to matters relating to users accessing and using the APP, this Application Policy supersedes any other privacy policy relating to the Company including the Company website’s privacy policy.

Users may not use the Services unless Users agree and consent to this Application Privacy Policy.

II. User Information that Will be Acquired

We may acquire the following information (the “User Information”) from the sources indicated below when Users use the Services.

User Information Acquired Manner Acquired
(1) Name of OS Via the APP
(2) Version of OS Via the APP
(3) Version of the APP Via the APP
(4) Geographical location Via external modules. Please reference the link below regarding each respective module.
(5) Wallet’s address Via an external module. Please reference the link below regarding each respective module.
(6) InsatanceID Via an external module. Please reference the link below regarding each respective module.

The Company may also acquire your personal information from the following sources (“Personal Information”):

  • your account data (which may include your name and email address)
  • your personal profile
  • information you submit on our APP
  • transactions with the Company
  • transactions using the Services
  • subscriptions to our Services (e.g. newsletters, notifications)
    We acquire User Information and Personal Information (collectively, “Personal Data”) for the following purposes
  • To respond to Users’ inquiry, and to provide our customer support such as guidance on procedures related to Services’ use
  • For marketing research and transaction analysis to enhance the functionality and service of the Services
  • For other services necessary for the provision of the Services

We will not use any Personal Data for any other purpose other than those set forth above.
In the event Personal Data is to be used for any other purpose, we will clarify the purpose to Users and obtain prior consent from them each time.

III. Providing your data to a third party

You acknowledge that personal data that you submit for publication through our application or services may be available, via the internet, around the world.
We cannot prevent the use (or misuse) of such personal data by others.

We may disclose your User Information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) as reasonably necessary for the purposes, and on the legal bases, set out in this policy.
Information about our group of companies can be found at https://en.mobilefactory.jp/.

We may also disclose your User Information to our professional advisers when reasonably necessary for the purposes of managing risks, obtaining professional advice, or the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

User Information may be provided to a third party, via external modules so as to enable the smooth use of the Services.

In addition to the specific disclosures of personal data set out in this section, we may disclose your Personal Data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

IV. Consent

Users must read, understand, and consent to the contents of this Application Privacy Policy before Users use the Services by clicking on “I agree.”

V. Updates

We may revise this Application Privacy Policy in accordance with changes to laws and regulations, or a version update of the APP.

If there are changes, such as changes or addition of items of User Information to acquire, changes of the purpose of User Information acquisition, and changes on provision to a third party, we will announce them to Users on the notification screen in the APP.

VI. Retention and Deletion of Personal Data

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
Notwithstanding the foregoing, we may retain your personal data where such retention is necessary
for compliance with a legal obligation to which we are subject, or in order to protect your vital
interests or the vital interests of another natural person.

VII. Your rights

In this Section VII, we have summarized the rights that you have under data protection law.
Some of the rights are complex, and not all of the details have been included in our summaries.
Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

Your principal rights under data protection law are:

  • the right to access
  • the right to rectification
  • the right to erasure
  • the right to restrict processing
  • the right to object to processing
  • the right to data portability
  • the right to complain to a supervisory authority
  • the right to withdraw consent

You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information.
That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data.
Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data.
The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.
You can access your Personal Data by emailing a request to support@qurage.app.

You have the right to have any inaccurate Personal Data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

In some circumstances you have the right to the erasure of your Personal Data without undue delay.
However, there are exclusions of the right to erasure such as when data processing is necessary.

In some circumstances, you have the right to restrict the processing of your personal data.
Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defense of legal claims; and you have objected to processing, pending the verification of that objection.
Where processing has been restricted on this basis, we may continue to store your Personal Data.
However, we will only otherwise process it: with your consent; for the establishment, exercise or defense of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party.
If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defense of legal claims.

You have the right to object to our processing of your Personal Data for direct marketing purposes (including profiling for direct marketing purposes).
If you make such an objection, we will cease to process your personal data for this purpose.

You have the right to object to our processing of your Personal Data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

To the extent that the legal basis for our processing of your personal data is either your consent or that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract, and such processing is carried out by automated means; you have the right to receive your personal data from us in a structured, commonly used and machine-readable format.
However, this right does not apply where it would adversely affect the rights and freedoms of others.

If you consider that our processing of your Personal Data infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection.
To the extent that the legal basis for our processing of your Personal Data is consent, you have the right to withdraw that consent at any time.
Withdrawal will not affect the lawfulness of processing before the withdrawal.

You may exercise any of your rights in relation to your personal data by written notice to support@qurage.app.

VIII. About cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser.
The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies.
A persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date.
A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

IX. Cookies that we use

We use cookies for the following purposes:

  • personalisation - we use cookies determine what language is being displayed for content (cookie used for this purpose is: i18n-locale).
  • analysis - we use cookies to collect information about how visitors use our site. We use the information to compile reports and to help us improve our site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
    (cookies used for this purpose are: _ga, _gat_UA-122518813-1,_gid)

X. Cookies used by our service providers

Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
We use Google Analytics to analyze the use of our website.

Google Analytics gathers information about website use by means of cookies.
The information gathered relating to our website is used to create reports about the use of our website.
Google’s privacy policy is available at: https://policies.google.com/privacy

XI. Managing cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing
so vary from browser to browser, and from version to version. You can however obtain up-to-date
information about blocking and deleting cookies via these links:

Blocking all cookies will have a negative impact upon the usability of many websites.

If you block cookies, you will not be able to use all the features on our website.

XII. Our details

This APP is owned and operated by Bit Factory, Inc.

We are registered in Japan and our registered office is at 2-8-5 Higashi-gotanda Shinagawa-ku, Tokyo 141-0022 Japan

Our data protection officer’s contact details are:
Name : Mikio Fukai
E-mail : dpo@bfac.jp

You can contact us by email at support@qurage.app or the email address published on our application from time to time.